We renewed Halfords’ leadership competency framework and Performance Development Review process.
- We determined the competencies
- We developed the competence levels
- We developed the performance indicator descriptions
- We redesigned the Performance Management programme
- We managed the training and communications
- We implemented the change
The roll out and bedding down of the PDR coincided with a period where Halfords weathered tough market conditions and recovered to more than double share value.
While the credit for this is due to a multitude of causes, not least of which is the management team’s execution of the business strategy, the effective deployment of PDR played its part.
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